Answers

Question - General (General)

67. How long does TransUnion keep my information on file?

Answer

TransUnion will maintain a record of positive credit information (i.e. accounts that were paid and have no negative history) for a period of twenty (20) years. This retention period benefits most consumers by recognizing their previous involvement with the credit granting industry, even when the consumer has limited or no current credit history.

INQUIRIES:

An inquiry by a business purchasing a service from TransUnion will be automatically removed from your file after six (6) years. However, account review inquiries will only report for one (1) year. The system will maintain a minimum of six (6) credit inquiries on your file.

ACCOUNTS WITH ADVERSE CREDIT HISTORY:

These accounts will automatically be removed from your file six (6) years after the date you defaulted on the account.

DEBTS SATISFIED THROUGH AN ORDERLY PAYMENT OF DEBT OR CREDIT COUNSELING PROGRAM:

All debts reported as included in the debt repayment program will be removed from your file two (2) years from the date the program was satisfied.

CONSUMER PROPOSAL:

The consumer proposal and all accounts reported as satisfied through the proposal will be removed from your file three (3) years from the date you satisfied the proposal.

BANKRUPTCY:

TransUnion maintains this information on your file for the maximum length of time permitted by provincial credit reporting legislation. When a bankruptcy is removed from your file, all accounts reported as included in that bankruptcy will also be removed from your file. For a single bankruptcy, TransUnion maintains this information as follows:

BC, YK, NWT, NU, AB, SK, MB, NS- six (6) years from the date of discharge
ON, PQ, NB, PEI & NL- seven (7) years from the date of discharge If the consumer declares bankruptcy on more than one occasion, each bankruptcy will report on file for fourteen (14) years from the date of discharge of each bankruptcy

JUDGEMENTS:

TransUnion maintains this information on your file for the maximum length of time permitted by provincial credit reporting legislation TransUnion maintains this information as follows:

BC, YK, NWT, NU, AB, SK, MB, NS- six (6) years from the date of judgement
ON, PQ, NB, & NL- seven (7) years from the date of judgement
PEI- ten (10) years from the date of judgement

COLLECTIONS:

These accounts will automatically be removed from your file six (6) years after the date you defaulted on the account with the original creditor.

Last Updated: 4/20/2007

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